Previous
Help > Customer Support > Service Bureau
Service Bureau

DiCentral also offers support to clients who prefer the more traditional means of transmitting documents. With our DiService Bureau, DiCentral easily converts your faxed, emailed, or mailed documents to EDI format.

Examples of EDI documents that our DiService Bureau can process and convert to EDI include the following:

·        Invoices and ASNs to buyers

·        Orders to third-party logistic companies

·        POs to suppliers

·        Orders to overseas operations

·        Orders to brokers and sales representatives

In addition to handling all the documents that you will need to send to your trading partner, we can also print your UCC-128 carton labels.

All data appears in read-only format. Depending on the specific needs of your business, options are available for different access.

Initial connects to trading partners will be provided within a 2 to 4 week period, depending on the testing requirements of the retailer. Requested services are generally processed as follows: invoices have a turnaround time of 48-60 hours (excluding weekends and holidays), and ASNs are processed by DiCentral two business days after receipt of all requested documentation. The hours of processing are Monday through Friday, 8:00 AM - 5:00 PM CST. Some ASNs may require additional time for processing.

For more information about DiService Bureau, please contact our support team at DiService@dicentral.com or fax 832-200-3568.