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Help > Troubleshooting > Having trouble with the Turn Around feature or Web Forms? > Install the Microsoft .NET Framework or Microsoft Java Virtual Machine (JVM) > How to Determine If You Already Have JVM
How to Determine If You Already Have JVM

Notes:          

·        Installation of Microsoft Java Virtual Machine (JVM) is only necessary if your system cannot run the .NET Framework described in the sections above. If you have installed the .NET Framework, you may skip the following two sections to the final section, "Adjusting Your Browser Security Settings”.

·        If you must use JVM, DiCentral requires the Microsoft version. If you have a pre-existing installation of the Sun Microsystems version, it is safe to install and run the Microsoft Java Virtual Machine on top of it without any conflict.

 

Use the following quick method to determine if Microsoft Java Virtual Machine is already installed on your computer:

  1. Log on to your DiCentral account by going to www.dicentral.com, and then clicking the login button in the upper-right corner.
  2. On the .NET LOGIN window, type your User Name and Password, and then click the Login button.

  1. Click the Forms tab at the top of the mailbox screen.

  1. Select any one of the links in the documents list.

  1. If the web form appears, you already have JVM installed on your computer.

  1. If a small, red "X" appears, follow the procedure below to download and install JVM.

The red X